SMS for Dynamics - Configuration
- Dynamics | Set up Phone Field Mappings
- Dynamics | Key information and considerations
- Dynamics | How to install the Sinch SMS for Dynamics app
- Dynamics | Configure SMS for Dynamics
- Dynamics | Opt-in or opt-out consent
- Dynamics | Assign security roles
SMS for Customer Insights - Configuration
SMS for Dynamics - Using SMS for Dynamics
- Dynamics | AI messaging features in Dynamics
- Dynamics | Support Sales, Field Services and Customer Service for two way messaging
- Dynamics | Use the Conversations inbox
- Dynamics | Send individual SMS/RCS messages
- Dynamics | Send bulk SMS/RCS messages
- Dynamics | Get SMS and RCS replies
SMS for Customer Insights - Using SMS for Customer Insights
SMS for Dynamics - Workflows
SMS for Customer Insights - Product Updates
SMS for Dynamics - Product Updates
Use Cases
- Use Case | How to automatically notify customers when a technician is on the way or has arrived in Microsoft Dynamics and Power Automate
- Use Case | How to automatically confirm a job is scheduled or completed in Microsoft Dynamics and Power Automate
- Use Case | How to automatically follow up with new sales leads via SMS in Microsoft Dynamics and Power Automate
- Use Case | How to send automated SMS appointment reminders and cancellations in Microsoft Dynamics and Power Automate
- Use Case | How to enable two-way customer support conversations via SMS in Microsoft Dynamics and Power Automate