When it comes to accessing support, you have several convenient options to choose from. The support site is a great place to start, offering a wealth of articles and resources that can help you troubleshoot issues on your own. If you need more personalised assistance, the chat function provides instant responses to frequently asked questions and can help by suggesting relevant articles. For more complex or detailed issues, submitting a support ticket allows our team to take a deeper look and provide a more thorough solution.
Chat Support | direct from the Support Site
You can easily access chat support from any page on the support site by clicking the speech bubble icon at the bottom left of your screen - it's that simple!
Chat Support | via the Hub
You can also access the chat support function from the messaging Hub by clicking on your profile at the bottom of the menu, then clicking on Chat with support:
Submit a Support Ticket
If your request is too complex to handle through the chat function, you may prefer to submit a request with our support team so our team can assist you more effectively.