Sending & Receiving

Writing & Sending Messages

• Sending Messages
• Quick Message
• Scheduling Messages
• How to send MMS Picture Messages
• Sending Messages from your Contact Lists (All Contacts & Contact Groups)
• Short Trackable Links (URL Shortener)

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Receiving Messages

• Inbox
• Assigning Conversations in the Inbox
• Setting up Desktop Notifications for Inbound Messages

New Inbox

• New Inbox in Beta! Try it now by using the in-app toggle!
• Using Filters in the Inbox
• Assigning Conversations in the Inbox
• New Inbox | Latest Updates

Templates

• Creating & Managing Templates
• Sharing Templates

Email to SMS

• Email to SMS Registration
• Email to SMS Settings
• Sending a Message via Email to SMS

Sender IDs

• Alpha Tags
• How to fill out the Alpha Tag Registration Form
• Understanding & Registering your Alpha Tag: Why it's crucial for your business
• Dedicated Numbers
• Verifying & Using your own Mobile Number for Sending Messages
• Re-verifying your own Mobile Number for Sending Messages

Compliance & Opt-Outs

• Account Verification
• Opt-Outs
• Spam & Opt-Out Resources
• SMS Compliance & Best Practice | USA
• SMS Compliance & Best Practice | New Zealand

International Sending

• China | Sending Requirements
• Understanding & Registering your Alpha Tag for use in Australia
• Thailand | Sending Requirements
• Setting up International Sending on your Account
• International Support for Alphanumeric Sender ID
• UK Sender ID Requirements

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