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How often do integrations contact sync with the Sinch Engage platform?

Updated

View the data sync details for each supported integration, including the sync frequency and duration. The integrations are grouped by category (ecommerce platforms, marketing automation platforms, CRM platforms and email service providers).

INTEGRATION TYPE WHAT'S SYNCING (Integration > Sinch) WHAT'S SYNCING BACK (Sinch > Integration) SYNC FREQUENCY & DURATION

Logo_BigCommerce_150px.png

BigCommerce

 Ecommerce
  • First Name
  • Last Name
  • Phone Number
  • Email
  • None
  • Every 24 hours
  • Approx. 100K contacts p/ 2 hours

Logo_Shopify_150px.png

Shopify

 Ecommerce
  • First Name
  • Last Name
  • Phone Number
  • Email
  • SMS Opt-out Status
  • Real Time
  • Approx. 100K contacts p/ 2 hours
image (4).png

WooCommerce

 Ecommerce
  • First Name
  • Last Name
  • Phone Number
  • Email
  • None
  • When customer enables contact sync and triggered manually for every sync after

Logo_HubSpot_150px.png

HubSpot

 Marketing Automation
  • First Name
  • Last Name
  • Phone Number
  • Email
  • Phone Number (As WhatsApp number)
  • WhatsApp Opt-Out Status
  • SMS Opt-out Status
  • WhatsApp Opt-Out
  • Inbound & Outbound SMS/MMS Messages
  • Inbound & Outbound WhatsApp Messages
  • Real Time & Every 24 hours
  • Approx. 100K contacts p/ 3.5 hours

ActiveCampaign

 Marketing Automation
  • First Name
  • Last Name
  • Phone Number
  • Email
  • Inbound & Outbound SMS/MMS Messages
  • Real Time
  • Approx. 100K contacts p/ 1.5 hours

Logo_Klaviyo_150px.png

Klaviyo

 Marketing Automation
  • First Name
  • Last Name
  • Phone Number
  • Email
  • Opt-out Status (Real Time)
  • Every 24 hours
  • Approx. 100K contacts p/ 2.5 hours

Logo_Zoho_150px.png

Zoho

 CRM
  • First Name
  • Last Name
  • Phone Number
  • Email
  • None
  • Every 24 hours

Logo_Mailchimp_150px.png

Mailchimp

 Email
  • First Name
  • Last Name
  • Phone Number
  • Email
  • First Name
  • Last Name
  • Phone Number
  • Email
  • Every 24 hours
  • Approx. 100K contacts p/ 50 min


Mailjet

 Email
  • First Name
  • Last Name
  • Phone Number
  • Email
  • First Name
  • Last Name
  • Phone Number
  • Email
  • Every 24 hours
  • Approx. 100K contacts p/ 6.5 hours

 

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