NetSuite | Dashboards

You can set up various recommended dashboards to help you to track activity within NetSuite. These are based on messages sent and received (however do not include detailed credit usage - for this, you can view reports within the Sinch Engage platform).

Inbound Dashboard

1. Create a Saved Search using the Message Record.
2. Add criteria for Subject is Sinch Reply SMS.
3. Save the Search.
4. Go to the Home dashboard.
5. Click Personalize.
6. Click Custom Search.
7. Click Set up.
8. Under Search type in the name of your new search title and click Save.

Outbound Dashboard

1. Create a Saved Search using the Message Record.
2. Add criteria for Subject is Sinch SMS.
3. Save the Search.
4. Go to the Home dashboard.
5. Click Personalize.
6. Click Custom Search.
7. Click Set up.
8. Under Search type in the name of your new search title and click Save.

Inbound & Outbound Dashboard

1. Create a Saved Search using the Message Record.
2. Add criteria for Subject is Sinch.
3. Save the Search.
4. Go to the Home dashboard.
5. Click Personalize.
6. Click Custom Search.
7. Click Set up.
8. Under Search type in the name of your new search title and click Save.

Daily Inbound Dashboard Count Trend Graph

1. Create a Saved Search using the Message Record.
2. Add criteria for Subject is Sinch Reply SMS.
3. Go to the Available Filters tab and add Date and check Show in filter region.
4. Save the Search.
5. Go to the Home dashboard.
6. Click Personalize.
7. Click Trend Graph.
8. Click Set up.
9. In the KPI drop down, select Custom KPI.
10. In the Default Trend Type drop down, select the name of your new search title and click Save.

Daily Outbound Dashboard Count Trend Graph

1. Create a Saved Search using the Message Record.
2. Add criteria for Subject is Sinch SMS.
3. Go to the Available Filters tab and add Date and check Show in filter region.
4. Save the Search.
5. Go to the Home dashboard.
6. Click Personalize.
7. Click Trend Graph.
8. Click Set up.
9. In the KPI drop down, select Custom KPI.
10. In the Default Trend Type drop down, select the name of your new search title and click Save.