Zoho | In-app notifications not working

If you have stopped receiving notifications for the Zoho - Sinch SMS for Engage integration, follow these steps to re-enable notifications.

Re-enable notifications

1. Go to the general browser settings and remove the permission from there. 

   • In Chrome, go to Settings > Privacy and security > site settings > Notifications and click "Remove” from the drop-down for https://crm-extension.zoho.messagemedia.io/ permission.
   • Alternatively, you can paste this link into your browser - chrome://settings/content/notifications

   

2. In the Zoho - Sinch SMS for Engage settings, navigate to the cog in the inbox.

3. Select the notification you wish to receive and then click Save.