This article details the requirements and documentation you must provide to send to Malaysia. All sender IDs must be registered to be able to send SMS messages containing links to recipients in Malaysia. All registered sender IDs are then overwritten with local shared short codes. If your sender ID isn't registered, any messages containing links will be blocked.
How to register your Sender IDs
Luckily, the registration process is fairly simple. It takes about a week to get registered once the request has been submitted.
If you wish to register your sender ID, you'll need to complete the form attached at the bottom of this article, and send it to us by creating a ticket.
The details required for registration are:
- Sender ID (local brands only)
- Message Type (Transactional or Marketing)
- Sample text
Important - your brand name must be included in each message; binary content is not permitted.
- Brand website
Things to remember:
- Generic senders are not permitted (e.g. "Sales," "Support," "Shipping," etc.)
- All sender IDs will be overwritten with a local short-code before being received by the destination number (i.e. your recipients will not see you sender ID).