Zoho CRM | Clear the SMS for Zoho CRM cache
If you've recently updated or changed your Zoho CRM configuration and the SMS for Zoho CRM extension isn't working as expected, try clearing the app cache.
Clear app cache
- From the left-side navigation menu, click on the Sinch Inbox and Bulk SMS tab.
- Click on the ⚙️ Settings icon in the top-right corner.
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In the pop-window, click on the Clear app cache button - this clears your local cache when some data isn't updating correctly. This won't reset any setting data.
- Once you've cleared the SMS for Zoho CRM cache, refresh all active Zoho CRM tabs and try again.