If you use Customer Journeys in the Dynamics Marketing app, you can include SMS as part of a Customer Journey.
SMS for Customer Insights
You can utilise our SMS for Customer Insights app and use Sinch as your chosen SMS provider.
- Customer Insights | How to install the Sinch SMS for Customer Insights app
- Customer Insights | Configure SMS for Customer Insights
Sinch Power Automate connector
Alternatively, you can also use the Sinch Power Automate connector.
Once you have our Power Automate connector set up, you can raise triggers from a journey to run another journey or Power Automate flow (set up sending an SMS as part of your Customer Journey).