Some features are only available on particular plans or as paid add-ons and you can check inclusions on our pricing page. If you have any other questions, contact support and we can review your plan and provide you with options, including to speak to one of our Customer Success team.
Salesforce users can now incorporate a "Send Message" action into any Agentforce flow, select their messaging channel and pre-approved templates, and automate outreach using real-time CRM data.