Some features are only available on particular plans or as paid add-ons and you can check inclusions on our pricing page. If you have any other questions, contact support and we can review your plan and provide you with options, including to speak to one of our Customer Success team.
By connecting your WhatsApp business account, you'll be able to connect with your customers using WhatsApp messaging in our Sinch SMS Message Feed.
You can find out more information on set up and features in our product release notes and support article for WhatsApp in the Message Feed.