Zoho CRM | Send email notifications for inbound SMS and enable Email to SMS

You can respond to SMS messages directly from your email. This makes it easy to share conversations across your team through a central inbox and lets you respond on the go from your phone or tablet without logging in to Zoho CRM.

Send email notifications for inbound SMS

1. In the Zoho CRM, from the left-side navigation menu, click on the Marketplace module.
2. Click on the Installed tab.
3. Locate Sinch SMS for Zoho and click on Configure.
4. Make sure you're in the Messaging tab.

5. Scroll down to Preferences and check the Send email notifications for inbound SMS box. This will enable the Email to SMS feature.

   

6. Click the Save button.