Best Practices and Templates

Guides & Information

• Preparation Checklist for Sending Communications
• Best Practice Message Structure
• SMS Scams - how to spot them and protect yourself
• How to prevent customers from mistaking SMS communications for a scam
• Automation Example - Healthcare Appointment Confirmation
• General Info (Company statement and FAQ)

Templates

• How to use the templates
• Emergency Comms Templates (Directory)
• Business Continuity Templates
• Education Communication Templates
• Event Management Communication Templates
• Food & Beverage Communication Templates

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