To add SMS for Customer Insights to Microsoft Dynamics:
Important: To use SMS for Customer Insights, you must have a Power Automate Premium license. After installation, you'll need to configure the app, including Turning on Flows. Make sure that the Owner of these flows has the Power Automate Premium license.
- Go to Microsoft AppSource and download SMS for Customer Insights.
- To start the download, click Get it now.
- You'll then be redirected to the Power Platform admin centre.
- Once you're redirected, select an eligible environment from the drop-down box.
- To complete the installation, click the Install button.
- The application will be downloaded in your Dynamics environment.
You’ll now be able to access SMS for Customer Insights.
When you're ready, you can start Configuring SMS for Customer Insights.