Grant Account Login Access is a standard Salesforce feature that allows Salesforce users to grant access to others to log in to their account. We recommend you grant login access to MessageMedia when you require support.
How to Grant Login Access
Follow the instructions in this Salesforce article to grant login access.
- Grant Access to - MessageMedia Inc Support.
- Access Duration - we recommend a minimum of 3 days.
Once you've granted access, please notify support that access has been granted and include your Salesforce Org ID - see this Salesforce article for help.